Q – Who will deliver my parcel?
A – For UK Orders iST Scientific has appointed FedEx as our designated courier. You will receive an email notification containing your tracking number directly from our courier once FedEx has collected your order from our warehouse. Overseas deliveries are dispatched with UPS, FedEx or DPD depending on your location.
Q – Can I track my order?
A – Our designated courier will be in touch upon collection of your order from the iST Scientific Warehouse using the email address you provided when placing your order. You can track your order by using the tracking number provided direct with our couriers.
Q – What options do I have for delivery?
A – UK orders are dispatched on Standard Next Day Delivery, All orders over £250 are dispatched carriage free. Orders under £250 are charged at £9.50 You can find out more here -> Delivery & Returns
Q – When will my order dispatch?
A – Orders placed before 11.00am Monday – Friday will dispatch the same working day. Orders placed after 11.00am will be dispatched the next working day. Orders placed on weekends and bank holidays will dispatch the next working day.